Our Privacy Policy

This Privacy Policy describes how Vybrus Hosting collects, processes and shared when you visit and are a client of Vybrus Hosting (vybrus.com, vybrus.net, vybrus.org) known as the “Site”.

Personal Data That We Collect

When you visit the Site we collect specific information about your browser, IP address and some of the cookies that are installed on your device. As you browse the Site, we collect information about what pages you visit and how you interact with the site. We refer to this automatically-collected information as “Device Information”.

This data is collected using the following:

  • “Cookies” are data files that are placed on your device or computer and can include an anonymous unique identifier. You can fine more information about cookies visit http://www.allaboutcookies.org.
  • “Log Files” track actions that occur on the site and the server which collect data including timestamps, IP address, browser type, referring/exit pages.
  • “Web beacons”, “tags” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, payment information, email address and phone number. We refer to this as “Order Information”.

We do not store any card details in our database, this is handled by our payment processors Stripe and PayPal.

When we talk about “Personal Information” in this Privacy Policy we are talking about both Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information and providing you with the invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risks or fraud;

We use the Device information that we collect to help us screen for potential risk and fraud (in particular your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information as described above. For example, we use ipstack to allow us to change the prices that are displayed into your local currency. We also use Google Analytics to help us understand how our customers use the Site, you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be interest to you.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do Not Track Requests

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Minors

This site is not intended for the individuals under the age of 16.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at [email protected] or by mail using the details provided below:

Vybrus Hosting
[Re: Privacy Compliance Officer]
24 Salisbury Terrace Darlington GB DL3 6PA

What Do Our Clients Say About Us?

Official reviews posted on our TrustPilot page.

Teesdale and Cleveland Area Quaker Meeting Website Group

I want to record that I have had a very fruitful and helpful working relationship with you as Vybrus Holdings. Our need was for a custom-made basic website to provide information to people wanting to know about Quaker Meetings in the Tees Valley area. We have worked together productively for 18 months. I have always found you easy to work with, helpful, inventive, and creative. You produced a very nice website for us which was easy to access and attractive to look at.

Michael Wright: Convenor

Your feedback is extremely important to us.
We use it as a basis on how to measure our performance as a team and a company.